Terms & Conditions

Terms of Sale

How to Order

Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone us on 08 8250 4940 with your order.

Payment Methods

  • Payments can be made via direct deposit, cheque or Credit Card via PayPal (Note you do not have to have a paypal account to make a payment by a Credit Card). 
  • We must receive payment in full before orders are dispatched. Please note payment is not regarded as having been received until our bank has confirmed receipt of cleared funds to our account.
  • All Corporate orders require a 50% deposit when ordered and we require full payment prior to delivery.

Providing your Contact Details

  • A contact phone number for the recipient(s) is essential - please ensure you provide these details as it will aid in the prompt delivery of your gift.
  • We also require a valid phone number and/or email address on your order to assist in contacting you immediately, should one of our office staff have any questions or concerns regarding your order.

Deliveries

  • If a gift cannot be delivered due to incorrect address or no person available for signing, the extra courier charge for re-delivery will be forwarded on to you. Please ensure delivery details are accurate.
  • When receiving a parcel, a signature will be required from the recipient to confirm delivery has been received. If being delivered to a personal address, please ensure that you give us the authority for the courier to leave the parcel in a safe area, out of the weather. Please indicate specific directions when ordering. If you authorise us to leave a gift box at the delivery address without a signature we cannot be held responsible for it thereafter.
  • Our deliveries are made Monday to Friday (See below for Saturday, Sunday and other deliveries).
  • For single orders received before 12pm. For Adelaide metropolitan deliveries you can expect either same or next day service (orders after 12pm will be next day).  PLEASE NOTE: THERE MAY BE AN EXTRA COST FOR SATURDAY DELIVERIES.
  • Yes we do interstate deliveries - just call or email us and we'll get back to you to discuss options & costings
  • Please allow 1-3 days for interstate / country, 2-5 days for more remote locations (eg. Northern Territory, Western Australia and Far North Queensland).
  • Saturday deliveries can be arranged up to 12:30pm for an additional flat fee of $20.00 AU within the Adelaide metropolitan area. Please call or email us to arrange.
  • Overseas orders are welcome – conditions and fees apply. Call or email us to discuss.

Orders placed on Saturday, Sunday and Public Holidays

ALL orders placed after 12pm on Saturday and at any time of day on Sunday or Public Holiday will be processed on the following work day morning.

Public Holiday Deliveries

Gossip Box is closed on Public Holidays.

Delivery Charges

  • Adelaide metropolitan area from $9.00-$25.00 AU.
  • Outer Adelaide area & Adelaide Hills $25.00+ AU.
  • Saturday deliveries can be arranged up until 12:30pm for an additional flat fee of $20.00 AU within the Adelaide metropolitan area or a flat fee of $40.00 AU for outer Adelaide area and Adelaide Hills.
  • For same day delivery, all orders must be placed before 10am on Saturday (for deliveries within 25km of CBD).
  • Deliveries are made between 9am and 5pm Monday to Friday. Every effort will be made to have your parcel delivered on time, but we can't be responsible for courier delays that are out of our control. Please note that we cannot accept a specific delivery time (e.g. 1.30pm). Please check with our office if your gift has to be delivered on a certain day.
  • Overseas orders are welcome - conditions and fees apply. Call or email us to discuss.

Christmas Orders

  • With Christmas orders for country & interstate areas, please place orders at least 4 working days before you would like gift to be delivered.
  • Interstate and overseas orders are welcome – conditions and fees apply. Call or email us to discuss.
  • All Corporate orders require a 50% deposit when ordered and we require full payment prior to delivery.

Corporate Orders

  • Christmas orders for corporate clients are being taken from 2nd August 2010 until the 6th December, 2010. (Please note this cut off time is only for orders greater than 30 individual gifts).
  • Interstate and overseas orders are welcome - please advise actual numbers and delivery location to ensure correct costings are applied to any quotes given. Conditions and fees apply. Please call or email us to discuss.

Alcohol

Please note that gifts containing alcohol can only be sold and delivered to persons over 18 years of age.

Refunds / Cancellations

  • Gossip Box will not accept return of goods without prior approval. Refunds are only applicable if there is proof that the products were damaged or faulty at time of delivery.
  • Cancellations or alterations to orders must be made at least 48 hours prior to dispatch. We are unable to accept a cancellation after the order has been sent.
  • We reserve the right to substitute an item that is out of stock or unavailable, and we guarantee that the product chosen will be to equal or greater value.

GST

All prices listed on this website include 10% GST for Australian taxation purposes and are quoted in Australian Dollars.

Privacy Statement

We Will Not

  • Sell, rent or otherwise disclose personal information collected about members.
  • Sell or rent member email addresses.
  • Provide 3rd parties with access to our member database.
  • Store financial details online.

We May

  • Use your information to occasionally notify you about new products and services we believe you may be interested in.
  • Use this information to design new features, or improve our website.
 
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